Service is a complete toolset for customer service agents to manage returns effectively.
Operations is a complete toolset for warehouse operators to grade and disposition products efficiently.
Logistics is a flexible module to define return policies and integration with carriers. In this chapter, we also desc...
Self-Service is a friendly RMA Portal for customers to create a return and shipping label.
Insights are flexible dashboards to unlock information from the returns process.
Integration is a full suite of APIs to integrate external systems.
Settings give you all tools for setting up 12Return.
Knowledge Base (classic)
The knowledge base is your on-hand guide for using classic 12Return.
Stay informed about all software releases.