Knowledge Base (classic)
The knowledge base is your on-hand guide for using classic 12Return.
The Setup Guide is your on-hand guide for setting up 12Return.
Service - for customer service agents
Service is a complete toolset for customer service agents to manage returns effectively.
Operations - for warehouse operators
Operations is a complete toolset for warehouse operators to grade and disposition products efficiently.
Logistics - for administrators
Logistics is a flexible module to define return policies and integration with carriers. In this chapter, we also desc...
Self-Service - for customers
Self-Service is a friendly RMA Portal for customers to create a return and shipping label.
Insights - for managers
Insights are flexible dashboards to unlock information from the returns process.
Integration - for administrators and developers
Integration is a full suite of APIs to integrate external systems.
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