The reverse supply chain can be complex by the nature of your business.
Different types of return (commercial, service and take-back) can originate from different customers (consumers, businesses) in different channels (on-line, store, resellers) in different areas in the world. Receiving and disposition of returned products can take place in different ways (restock, repair, recycling) at different locations (in-house, outsourced, vendor). Products are shipped from origin to destination in various ways (slow, fast, drop-off, pickup, domestic, international).
The scenario's even change in the life-cycle of your products.The configuration and integration of your reverse supply chain should just be easy to quickly anticipate or adapt to changes.
In the Logistics Settings menu you can set up "origins", "destinations" and "carriers" and combine these in "routes" for each "return type".