A return type represents a "return service" in your return policy. Such as:
- Return within 14-days return period
- Return for repair / replacement
By default, we have set up one return type named "Create a Return". Under this return type you can specify following:
- Channel name: this is the name of the return service as your customer will see it.
- Channel description: this is the description of the return service as your customer will see it.
- General parameters
- Shipment parameters
- Product feed parameters
- Countries: these are the countries from where you accept returns. By default, we have selected all countries that have been selected in the portal settings. Please deselect the countries that are not applicable to this return type.
- Return button image: this is the image of the return service as your customer will see it.