The dashboard is the opening screen of the Service module. The top of the dashboard shows the number of returns in each status of the returns process:
- Authorization: all return requests that need to be approved
- Logistics: all returns that have been approved and are being shipped
- Processing: all returns that have been received in the returns center and are being processed and dispositioned
- Settlement: all returns that have been received and graded and are being completed
Within each process section, the number of returns is being broken down in sub-statuses in the process.