Routes are a combination of a region, a carrier, a destination, and a return type that together determine the routing of a return in your reverse supply chain.
The setup of a route follows a logic:
- Each route contains 1 region
- Each route contains 1 destination
- Each route can be allocated to 1 or multiple return types
- Each route contains 1 or multiple carriers
You can set up an unlimited number of routes but you need to be aware of route conflicts. 12Return mitigates route conflicts by applying a route sorting. You can change the sorting by drag and drop. You can also de-active and re-activate a route.